What the next step after I place an order for a personalised gift?
Want to know exactly what will happen when you place an order?
Here’s a quick rundown on the steps in our production timeline for our personalised gift lines.
1. You place an order;
2. We then email your order to the mock-up team to prep your personalised design mock-up;
3. We email your personalised mockup to you the next business day
[Orders placed on Friday, Saturday, Sunday and public holiday are emailed mockups the next business day];
4. You approve the design via email;
5. Your order is then added to the production list to create;
6. Our current production days are Tuesday and Thursday;
7. Once created your parcel will be prepped for shipping on either Tuesday or Thursday.
We are currently not offering the option to rush or fast track your order.