Production times Archives | Miss Bold Design

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FAQs / Production times

What the next step after I place an order for a personalised gift?

Want to know exactly what will happen when you place an order?

Here’s a quick rundown on the steps in our production timeline for our personalised gift lines.

Production
1. You place an order;
2. We then email your order to the mock-up team to prep your personalised design mock-up;
3. We email your personalised mockup to you the next business day
[Orders placed on Friday, Saturday, Sunday and public holiday are emailed mockups the next business day];
4. You approve the design via email;
5. Your order is then added to the production list to create;
6. Our current production days are Tuesday and Thursday;
7. Once created your parcel will be prepped for shipping on either Tuesday or Thursday.

We are currently not offering the option to rush or fast track your order.

When do you engrave?

We currently engrave on Tuesday and Thursdays.

Can you fast track my production?

We currently do not offer the option to rush or fast track orders due to our current production situation.

How long is your production time?

Our current production days are Tuesday and Thursday, further clarification on when your order will be created can be shown on the image below.

If you don’t approve your order within three days, we will assume that what was recorded on your order is correct and you are happy for your order to progress to production and be dispatched for delivery. Please note we do everything possible to get in touch before sending an order with no approval, i.e. multiple emails and text messages.

Last updated 13 April 2020.

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